Policy
Privacy Policy
At Unique Sustainability, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our training and consultation services, including our website and any associated platforms. Please read this policy carefully to understand our practices regarding your personal data.
Introduction
This Privacy Policy applies to all personal information collected by Unique Sustainability through our website, email communications, training sessions, consulting services, and any other means. By using our services, you consent to the collection, use, and disclosure of your personal information as described in this policy.
Information We Collect
We collect various types of information to provide and improve our services:
- Personal Information: When you register for a training program, request consulting services, or contact us, we may collect personal information such as your name, email address, phone number, job title, company name, and billing information.
- Technical Information: We may automatically collect information about your device, including your IP address, browser type, operating system, referring URLs, and pages visited on our website. This information helps us to analyze website usage and improve user experience.
- Cookies and Similar Technologies: Our website may use cookies and similar technologies to enhance user experience, provide relevant content, and understand usage patterns. You can control the use of cookies through your browser settings.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing Services: To process your registration, deliver training programs, and provide consulting services.
- Communication: To communicate with you about your registration, upcoming events, updates, promotional offers, and customer support.
- Payment Processing: To process payments for our services and manage billing and account information.
- Improving Services: To analyze user behavior and feedback to enhance our training programs, consulting services, and website functionality.
- Compliance and Legal Obligations: To comply with applicable laws, regulations, and legal processes, and to protect our rights, privacy, safety, and property, or that of others.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted service providers who assist us in delivering our services (e.g., payment processors, email marketing platforms). These third parties are obligated to maintain the confidentiality of your information and use it only for the purposes for which we share it.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that business transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or use of your personal information.
Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, misuse, or alteration. These measures include encryption, firewalls, access controls, and regular security audits. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need your personal information, we will securely delete or anonymize it.
Your Rights and Choices
You have certain rights regarding your personal information:
- Access and Correction: You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete.
- Deletion: You have the right to request the deletion of your personal information, subject to certain conditions and legal obligations.
- Objection and Restriction: You have the right to object to the processing of your personal information or request a restriction on how it is used.
- Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
- Withdraw Consent: If you have given consent for the processing of your personal information, you have the right to withdraw it at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us at uniquesustainability.in@gmail.com. We will respond to your request within a reasonable timeframe and in accordance with applicable laws
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any linked websites you visit.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.
Refund Policy
At Unique Sustainability, we are committed to providing high-quality training and consulting services. Due to the nature of our programs and the effort required to prepare and allocate resources, we have established the following Refund Policy. Please review it carefully.
General Refund Policy
All payments made for training programs and consulting services are non-refundable. This policy applies to all circumstances, including cancellations, rescheduling requests, or failure to attend the scheduled session (no-shows). By registering for our services, you acknowledge and agree to this policy.
Training Programs
- No Refund for Cancellations: Once registered for a training program, the fees paid are non-refundable, regardless of when the cancellation is made. This policy applies to all types of training programs, including online courses, workshops, and in-person sessions.
- No Refund for Missed Sessions: If a participant fails to attend a scheduled training session (no-show) or misses any part of the training, no refund or credit will be provided. We encourage all participants to carefully review their schedules and ensure availability before registering for a program.
- Transfer of Enrolment: Participants may transfer their enrolment to another session or a different provided the request is made at least 7 days before the original training start date. Transfers are subject to availability and approval by Unique Sustainability.
Consulting Services
No Refund for Cancellations: If the Client cancels the project after the consultancy has begun work, the initial payment and any subsequent payments made are non-refundable
Special Circumstances
While our general policy is no refunds, we understand that unforeseen situations can occur. In exceptional cases (such as medical emergencies or other significant life events), we may consider a partial credit or an alternative arrangement on a case-by-case basis. Documentation, such as a medical certificate, will be required to support such requests.
Changes to the Refund Policy
Unique Sustainability reserves the right to amend this Refund Policy at any time. Any changes will be posted on our website, and the revised policy will apply to all transactions made after the date of the change.
Contact Us
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any significant changes by posting the new policy on our website and updating the “Last Updated” date at the top of this page. Your continued use of our services after the changes have been posted constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Unique Sustainability
India
info@uniquesustainability.earth
www.uniquesustainability.earth